The Rights of Users
- The right to information
- The right to services
- The right to choose one’s professional or the establishment
- The right to receive the care required for one’s condition
- The right to consent to or refuse care
- The right to participate in decisions
- The right to be accompanied, assisted and to be represented
- The right to living accommodations
- The right to receive services in English
- The right of access to one’s user’s file
- The right to confidentiality of one’s user’s file
- The right to file a complaint